Privacy policy

Privacy Policy

This Privacy Policy describes how Real Alleys (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information (such as credit/debit card details or UPI/bank details for Cash on Delivery verification)

  • Email address

  • Phone number

This information is referred to as “Order Information.”

2. How We Use Your Personal Information

We use the Order Information we collect to:

  • Process and fulfill orders placed through the Site

  • Process payments and arrange shipping

  • Provide invoices and order confirmations

  • Communicate with you regarding your order or inquiries

  • Screen orders for potential risk or fraud

  • Send updates, promotional messages, or marketing communications related to our products or services (you may opt out at any time)

3. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you request that we delete this information, subject to legal or regulatory obligations.

4. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal and regulatory reasons. Any updates will be posted on this page.

5. Contact Us

For more information about our privacy practices or if you have any questions, please contact us at:

Email: connectrealalleys@gmail.com