Shipping & Returns Policy

At Real Alleys, our goal is to deliver quality-assured products quickly, safely, and transparently. Please review our shipping and return guidelines below.

Shipping Costs

We proudly offer FREE shipping on all orders, with no minimum purchase required.

There are no hidden charges — the price you see at checkout is the final price you pay.

Cash on Delivery (COD)

For your convenience, we offer Cash on Delivery (COD).

By selecting COD, you agree to:

Pay the full invoice amount to the delivery partner at the time of delivery.

Ensure someone is available at the delivery address to receive the order.

Repeated refusal or non-acceptance of COD orders may result in restrictions on future COD purchases.

Order Processing Time

Orders are processed within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays are processed on the next business day.

Once your order is shipped, you will receive a tracking link via email or SMS.

Estimated Delivery Time

Delivery typically takes 3–7 business days, depending on your location and courier availability.

Please note:

Delivery timelines are estimates and may vary due to weather, logistics delays, or high-demand periods.

Remote locations may require additional delivery time.

Incorrect Address or Failed Delivery

Please ensure your shipping details are accurate at checkout.

Real Alleys is not responsible for delivery delays or failures caused by:

Incorrect or incomplete addresses

Unavailability of the recipient

Refusal to accept delivery

Additional shipping charges may apply for re-delivery requests.

Day Easy Returns

We offer a 5-Day Easy Return Policy from the date of delivery.

To be eligible for a return:

The item must be unused and in original condition

Returned in original packaging

Accompanied by proof of purchase

To request a return, please contact the phone number provided on the package box

Returns must be approved before sending the product back.

Contact Us

If you have any questions, please contact us at:

Email: connectrealalleys@gmail.com